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Discover and Collect

banner "Discover and collect" loyalty programme

Although the National Museum historical building is closed due to reconstruction, it does not mean you cannot visit us. 

The National Museum’s project “Museum Passport” or “Find the National Museum”, part of the campaign “The National Museum is not just one building”, has been replaced by a loyalty programme called “Discover and Collect”.
 
The purpose of the new loyalty programme is to further improve the quality of the services provided by the National Museum and to provide a wider spectrum of special benefits and discounts to the National Museum’s visitors.
 
The “Discover and Collect” programme is intended both for adult visitors and for children and youngsters. Every participant, including children, shall receive their own unique card.
 
NATIONAL MUSEUM BUILDINGS PARTICIPATING IN THE LOYALTY PROGRAMME
 
National Museum New building
National Memorial on Vítkov Hill
Czech Museum of Music
Ethnographical Museum – Musaion
Náprstek Museum of Asian, African and American Cultures
Antonín Dvořák Museum
Bedřich Smetana Museum

HOW TO BECOME A MEMBER?

Pick up a registration form at the ticket office of any of the above-listed buildings and fill it in. Then you will immediately receive your card. Your account will be activated within 48 hours and you can start collecting points. Parents’ approval is necessary for card holders under 15. 

WHAT ARE THE BENEFITS OF MEMBERSHIP?

10% discount on selected refreshments in cafés of the above-listed National Museum buildings
10% discount on selected goods in museum shops of the above-listed buildings

WHAT DO I COLLECT THE POINTS FOR?

                                                                                                              

1 nákup

Admission:
  • The New Building of the National Museum
  • The National Memorial on Vítkov Hill
  • The Ethnographic Museum – Musaion
  • The Czech Museum of Music
  • The Náprstek Museum of Asian, African and American Cultures
  • The Bedřich Smetana Museum
  • The Antonín Dvořák Museum

+100 pts

Paid service:

  • accompanying programs organized by the National Museum*
  • commentaries organized by the National Museum*
  • professional lectures organized by the National Museum*
  • fine art workshops organized by the National Museum*

+50 pts

Visit:**

  • 3 different buildings of the National Museum
  • 5 different buildings of the National Museum
  • 7 different buildings of the National Museum

 

+40 pts

+70 pts

+110 pts

Purchased books and other products of the National Museum – correspondingly labelled

+30 pts

*Not applicable to group and educational programmes
**Buildings participating in the “Discover and Collect” loyalty programme

 

WHEN CAN I CLAIM A DISCOUNT OR BENEFIT?

The number of points required to collect rewards can be found in the table below.

Points required

 

Points deduced from the participant’s account 

150 pts
  • 50% discount on admission
-80 pts
  • 50% discount for accompanying programs organized by the National Museum (those otherwise fully paid)
  • 50% discount for commentaries organized by the National Museum (those otherwise fully paid)*
  • 50% discount for professional lectures organized by the National Museum (those otherwise fully paid)*
  • 50% discount for fine art workshops organized by the National Museum (those otherwise fully paid)*

 -100 pts

300 pts

  • FREE admission*

-300 pts

200 pts

  • FREE accompanying programs organized by the National Museum (those otherwise paid)*
  • FREE commentaries organized by the National Museum (those otherwise paid)*
  • FREE professional lectures organized by the National Museum (those otherwise paid)*
  • FREE fine art workshops organized by the National Museum (those otherwise paid)*

-150 pts

500 pts

  • Guided tour

-500 pts

1000 pts

  • Special guided tours at night of 5 venues**

-1000 pts

*Not applicable for groups and educational programs
**The New Building of the National Museum, the National Memorial on Vítkov Hill, the Ethnographic Museum – Musaion, the Czech Museum of Music, the Náprstek Museum of Asian, African and American Cultures

 

WHAT DO CHILDREN COLLECT THE POINTS FOR?

                                                                                                          

1 activity

Admission*

+50 pts

Filling in a work-sheet for a given building and exhibition

+60 pts

 

Attending:
walks organised by the National Museum

 

+70 pts

school educational programmes (upon card submission)

+20 pts

suburban camps organised by the National Museum

+100 pts

* Points to the amount stated will be added even if the admission fee is paid by an accompanying person on behalf of a participant under 15.

WHEN CAN CHILDREN CLAIM A DISCOUNT OR BENEFIT?

Points required

 

Points deducted from my account

400 pts

Free admission to an event of the “Become a Young Curator” cycle**  

-400 pts

500 pts

Exceptional night-time guided tour for children*

-500 pts

100 pts

Free admission to art and craft workshops in all NM buildings

-100 pts

200 pts

Free admission to birthday celebration participants in the National Museum New building***

-200 pts

300 pts

Special arts and crafts workshops focused on old crafts**
(basketry, wire-decorating, pottery making, weaving, jewellery making, rope-making, etc.)

-300 pts

*National Museum New building, National Memorial on Vítkov Hill, Ethnographical Museum – Musaion, Czech Museum of Music

**These programmes will be regularly prepared and announced on www.nm.cz and may be enrolled in through contacts given on the registration form.

***The celebration will be organised by the National Museum in cooperation with the Museum Café. You can apply through contacts given on the registration form. For the complete offer and detailed information on the birthday packages see www.nm.cz, “Loyalty programme” tab, or on www.kavarnamuzeum.cz.

 

FREQUENTLY ASKED QUESTIONS

 
Is programme membership free?
Yes, membership in the “Discover and Collect” loyalty programme is free.
 
Is programme membership limited in time?
No, it is unlimited in time.
 
Where can I pick my card up?
  • At the ticket offices in the following buildings:
  • National Museum New building
  • National Memorial on Vítkov Hill
  • Ethnographical Museum – Musaion
  • Czech Museum of Music
  • Náprstek Museum of Asian, African and American Cultures
  • Bedřich Smetana Museum
  • Antonín Dvořák Museum
 
Is there any difference between the individual cards?
Yes, there are three types of card in the programme, connected to the admission fee for which the card holder will be eligible to claim programme benefits: R: family admission fee, S: reduced admission fee, P: full admission fee. There is also a card for visitors under 15.
 
What if my card gets lost or damaged?
A lost, stolen, or damaged loyalty programme card which cannot be used should be reported without delay by the card holder at a ticket office of any of the above-listed NM buildings or by e-mail at marketing@nm.cz. Upon the request of the account owner, the card shall be blocked by the NM’s staff until a new card is collected. The newly issued card shall be prepared for collection from a ticket office of any of the above-listed NM buildings, and handed over upon the submission of an ID and e-mail address used in the previous registration. No fee is charged for issuing a new card. When a new card is issued, the old card will no longer be functional and all the points collected will be transferred to the account of the new card.
 
What is “purchase” and “activity”:
The “purchase” is a single transaction, whether buying a ticket at the ticket office, or one of the paid services stated above, or selected, properly marked NM goods in the museum shops.
 
The “activity” is a single transaction within the participation in individual NM services and programmes offered within the programme.
 
Where can I learn how many points I have collected?
  • At the ticket offices in the following buildings:
  • National Museum New building
  • National Memorial on Vítkov Hill
  • Ethnographical Museum – Musaion
  • Czech Museum of Music
  • Náprstek Museum of Asian, African and American Cultures
  • Bedřich Smetana Museum
  • Antonín Dvořák Museum
Or by writing to marketing@nm.cz
 
Can I obtain a loyalty card if I already have a Museum Passport?
Yes, you can apply for a loyalty card at the ticket offices of the buildings participating in the programme, or by writing to marketing@nm.cz. Also, with a valid Museum Passport you will obtain 50 points for every stamp received.
 
When I pay for two people, will I receive twice the number of points?
No, points will be added only to the card holder, i.e. for one ticket or fee for a service provided.
 
For all other information and answers to your questions write to marketing@nm.cz.
 

General Term and Conditions of the Programme

Back to Loyalty programme


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